1. Overview
These Terms govern your access to and use of digital goods provided by Silent Strategy Studio. “Products” refers to downloads, templates, scripts, videos, and other digital materials we provide.
2. Delivery
All products are delivered digitally via email and/or an instant access link. No physical items are shipped. If you do not receive access within 10 minutes, check your spam folder. If still unresolved, contact us at hello@silentstrategystudio.com.
3. 30-Day Strategy Confidence Guarantee (Credit-Based)
We want the toolkit to move your publishing forward. If the product does not help you publish with more clarity and confidence within 30 days of purchase, email hello@silentstrategystudio.com and we will:
- Credits equal the original purchase price (before tax).
- Credits do not expire and may be applied to future purchases or upgrades.
- Because products are digital, refunds are issued as store credit only — not cash refunds.
- We reserve the right to refuse credit in cases of clear abuse (e.g., repeat purchases with the intent to obtain free access).
4. No Professional Advice
Our materials are strategic frameworks and educational resources, not professional legal, financial or medical advice. Decisions made from using the toolkit are your responsibility.
5. Intellectual Property
All materials — including templates, scripts, videos, graphics, and copy — are the intellectual property of Silent Strategy Studio. Unauthorized redistribution, resale, or reuse outside your personal license is prohibited.
6. Payment & Taxes
Prices are listed in USD. Taxes may be added based on your location and payment method. By purchasing you authorize the charge to your chosen payment method.
7. License & Usage Rights
You receive a personal creator license permitting use across your own social platforms and in client deliverables you create manually. Prohibited actions include reselling, redistributing, or using the materials to build competing paid products.
8. Updates & Access
Some products may receive free updates; others may require an upgrade purchase. We may modify or discontinue products and will attempt to communicate material changes to existing customers.
9. Contact & Support
For support, billing queries, or guarantee requests, email hello@silentstrategystudio.com. We aim to respond within 48 hours on business days.